Case Studies

Case #1

Suburban Ear, Nose and Throat Associates, Ltd. (Arlington Heights, IL): A six-physician group, board certified in the specialty of Otolaryngology – Head and Neck Surgery (commonly referred to as Ear, Nose & Throat). Their specialty encompasses the medical and surgical treatment for diseases involving the ears, nose, throat, and other related structures of the head and neck.

Single-location office, processing between $20,000 and $30,000 per month
Processing proposal outlines 29% savings, equaling approximately $200-$300/mo. in savings
Deployed pre-loaded, free dial-up terminal which eliminated rental fees being charged by current processor
Installed and trained on date of receipt
Total conversion time: 72 hours

Case #2

Savannah Vascular and Cardiac Institute (Savannah, GA): Serves patients in the Coastal Empire with compassionate, minimally invasive and state of the art management of all venous and arterial diseases.

78% savings, owner extremely surprised at how much he was being charged after receiving comprehensive proposal from Premier Merchant Processing
Deployed free equipment, which eliminated over $275.00 per month in equipment rental charges
Total conversion time: 60 hours

Case #3

The Crossnore School (Crossnore, NC): A private, non-profit children’s home and school in the western North Carolina Mountains, serving children who, forcircumstances beyond their control, can no longer live at home, whether permanently or temporarily.

16% savings for all 6 processing entities, processing over $17,000.00/mo.
Deployment of terminals for each location; merchant walked through installation and training on terminals at each location; training those employees that will handle the processing of credit cards
Streamlined operations by upgrading processing equipment to oneequipment type; allowing for ease in cross-training
Total conversion time: 96 hours

Case #4

Whole Health Chicago (Chicago, IL):The Midwest’s oldest and most respected center for integrative care, successfully blending the latest advances in conventional medicine with a wide range of clinically proven alternative therapies.

19% savings total for multi-location set-up
Main location saved approximately $160.00/mo. on their $30,000+/mo. processing volume
Deployment of terminals for each location completed within 3 hours of receiving merchant application
Set-up of online processing via Authorize.Net
Total conversion time: 72 hours

Case #5

Weight Loss, M.D. (various GA locations): was formed to address the national pandemic of weight gain in America today. By creating a safe, effective weight loss system to address each person's weight loss goals and issues on an individual level, our goal is to make a difference among all of us who struggle with their weight.

Cost comparison analysis for 4 location chain showed 26% savings over previous processing rates and fees
Consultation with decision maker resulted in addition of check guarantee acceptance, as well as virtual terminal implementation allowing for recurring billing. POS processing done both through the virtual terminal and a dial up terminal
Deployed terminal and set-up virtual terminal specifications
Trained merchant on set-up of equipment and trained on bothsystems. Walked merchant through how to add and amend recurring billing contracts and how to set-up administrative controls
Total conversion time: roughly 48 hours per location

Case #6

Camp Allen (Navasota, TX): A modern year-round facility located one hour northwest of Houston. The hotel and conference center are located in a beautiful pine forest with rolling hills and two lakes. Camp Allen accommodates a variety of spiritual, social, corporate, and educational events for all ages.

Consulted with decision maker; made several recommendations as to how to improve their processing. Including adding a portable unit to be used at the “sign-up” tables
24% savings overall; equaling between $200-$300 per month in total savings, not including the elimination of many “person-hours” that used to be necessary to process their high volume of transactions
Deployed and trained merchant on standard land-line terminals as well as portable units
Total conversion time: 48 hours

Case #7

Total Eye Care and Total Optical (Duncanville, TX): Optician/Optometrist and Retail Optical Store specializing in prescription glasses and contacts, Lasik surgery, and glaucoma screening

Comparison analysis outlined a 26% savings for both entities
Recommended using the check guarantee and conversion program allowing for elimination of bounced checks for the business
Implemented both a virtual terminal system as well as a dial-up terminal; both with check guarantee service
Deployed fully programmed terminal and check readers; set-up virtual terminal parameters
Trained merchant on set-up of equipment and trained on bothsystems
Total conversion time: 72 hours

Case #8

Healthcare Procurement Solutions, LLC("HPS") is a Group Purchasing Organization (“GPO”) created specifically to serve physicians, their private medical practices, and related businesses - including surgery centers, endoscopy centers, and imaging centers. As a sub-GPO of Premier Inc. Premier Merchant Processing has developed a direct relationship as the preferred processing provider for HPS; for not only their Premier Inc. merchants, but for their entire membership base.

Case #9

Mount Sinai Medical Center (Miami Beach, Aventura, Key Biscayne, FL)
Mount Sinai Medical Center is the largest employer in Miami Beach (More than 3,000 employees).They are also the largest private, independent, not-for-profit teaching hospital in South Florida with more than 700 physicians, 955 licensed beds and 26 operating suites. MSMC has the most active cardiac program in South Florida, the largest memory disordercenter in Florida, a state of the art cancer center, and the only National Cancer Institute sponsored Community Clinical Oncology Program for adults in Florida.

On-site inspection and meeting with principles of MSMC to better understand the challenges being experienced by the MSMC staff
Analyzed multiple processing statements for 49 processing entities that encompass MSMC. Current pricing was very inconsistent; paying four differentfee structures
Standardized pricing, showing a 44% savings above Visa/MasterCard costs; equaling approximately $30,000 in annual savings
Consulted with principles of MSMC to offer several solutions to the challenges the organization was experiencing; giving our recommendation for ease of implementation and training of staff by standardizing the type of equipment used in each office
Scheduled onsite installations and training with each office within the Medical Center, including 46 dial-up terminals, three Virtual Terminal accounts, and reprogramming of existing POS System.
Trained management on the VIMAS online system and the administrative features of the Virtual Terminal system
Total time for onsite installations and trainings: Three day total of 22 hours